Vacancy – Learning for Life Manager

Job Title: Learning For Life Manager
Project: Learning For Life
Salary: £30,000
Duration: Full Time 37.5 hrs / Permanent
Location: Cedarwood Hub, North Shields, North of Tyne
Clearance Required: DBS
Responsible to: CEO

Job Purpose:

  • To lead and develop the team to deliver a high-quality person centred, customer focused service as directed by the CEO.
  • To ensure Cedarwood Trust’s vision and values are embedded in the team.
  • To ensure all requirements of the service specification are met

Main duties and responsibilities:
To lead, manage and develop the team by:

Core Delivery Duties

  • Providing management of our Adult Community Learning programme (Learning for Life, which consists of Step Up into Care and the Nurture Catering Academy), ensuring and maintaining effective delivery of all relevant elements to the North of Tyne.
  • Ensuring that the Learning for Life provision achieves all identified requirements within its function and integrates with all appropriate areas of delivery within Cedarwood Trust. Provide management support to the Employability Skills and Basic Functional Skills element of the service, ensuring it promotes progression.
  • To lead on the audit of the service, including customer service and satisfaction. Actively seek feedback from service users and ensure that the service is meeting their ongoing needs.
  • Develop internal quality assurance processes to ensure that delivery meets the needs of the group, is aspirational, and promotes employability.
  • Contributing to and promoting an asset-based community development agenda, and be adept at overcoming stigma and promoting the benefits of community inclusion to both the client group and wider community networks.

Personal Management and Continuous Improvement

  • Actively contribute to an inclusive, stimulating, and welcoming environment for staff and service users by promoting a culture that maintains all professional boundaries.
  • Actively promote the Cedarwood Trusts values and ethos.
  • Manage your own time and workload effectively, whilst also working as part of a team.
  • Undertake continuing professional development including participating in supervision, performance reviews and attending training as/when required.
  • Work in accordance with all relevant legislation, policies & procedures, and guidelines.
  • Keep abreast of policy and professional development within your area of professional expertise.
  • Promote, adhere to, and live our workplace values of being caring, adaptable and honesty.
  • Identify any opportunities for quality improvement and raise them through the Bright Ideas process.
  • Contribute to organisational development and quality improvement through collaboration with others.

Team Management and Development Duties

  • Providing operational management and maintain the effective running and administration of a Learning for Life Service: assigning work to team members, monitoring and supervising the day-to-day delivery and quality standards of the work.
  • Providing motivation, leadership, and support to staff in specific areas of service delivery.
  • Undertaking capability assessments, disciplinary investigations, and grievance issues, where appropriate.
  • Monitoring attendance, annual leave, and absence, undertaking return to work interviews and implementing absence management procedures for your staff as necessary.
  • Providing support, supervision and coaching to project staff.
  • Through team meetings, supervision, appraisals, manage and develop individuals and teams against objectives.
  • Ensuring practice development and ongoing training is provided to the relevant staff within your teams.
  • Providing effective communication and presentation of key messages to staff, volunteers other agencies and stakeholders
  • Ensuring safeguarding procedures and policies are adhered to.
  • Developing own skills and those of the team to always deliver an excellent service and throughout the progress of the Project.
  • Assisting in the building of a cooperative and collaborative team that is flexible and adaptable to changing requirements.
  • Participating in and promoting training and development opportunities.

Leadership Team Duties

  • Being an active member of the Leadership Team.
  • Supporting the Leadership Team to develop and implement action plans for achieving and maintaining performance targets and KPIs.
  • Supporting the Leadership Team to develop and maintain the culture and values of the service.
  • Assisting in the identification of risks and problems and working with the Leadership Team to resolve them.
  • Supporting the development and maintenance of Ofsted auditing systems.
  • Initiating innovative forms of service delivery and identifying development opportunities to maintain and develop service provision.
  • Ensuring service user involvement and influence is evident across the service.
  • Undertaking other responsibilities as reasonably required to ensure the efficient running of the service.

Note: This job description is intended to provide a guide to the general duties and responsibilities of the post. It should not be regarded as a contractual document. It will be reviewed regularly and may be varied at the discretion of Cedarwood Trust Senior Management Team.

If you are interested in this role, please email louise@cedarwoodtrust.com for an application pack and the closing date for applications is the 7th July 2023.