Vacancy – Community Connector

Job Title: Community Connector
Project: Learning For Life
Salary: £26,000 pro rata
Duration: Full Time 32hrs / Permanent
Location: Cedarwood Hub, North Shields, North of Tyne
Clearance Required: DBS
Responsible to: Project Manager

Job Purpose

  • To work within the mission and values of the charity.
  • To inspire individuals to develop a healthy lifestyle, including the development of physical and mental health and wellbeing.
  • To actively outreach and encourage people to engage in the Step up into Care and Nurture Academy training, to encourage return to employment, further education, or volunteering.

Key Responsibilities

Your duties are to:

  • Actively contribute to an inclusive, stimulating, and welcoming environment for staff and service users by promoting a culture that maintains all professional boundaries.
  • Actively promote the Cedarwood Trusts values and ethos.
  • Manage your own time and workload effectively, whilst also working as part of a team.
  • Identify any opportunities for quality improvement and raise them through the Bright Ideas process.
  • Contribute to the organization’s marketing and publicity.
  • Keyholders must adhere to keyholder responsibilities.
  • Actively engage with the community through varied and appropriate channels to promote the learning opportunities provided by the Cedarwood Trust.
  • Actively recruit students to the Step up into Care and Nurture Academy programs and compete Individual Learner Records (ILRs) as appropriate to meet NTCA monthly targets.
  • Ensure that service user files are maintained to meet the requirements of Ofsted and NTCA.
  • Liaise and work alongside the tutors to ensure a smooth and supported transition for all students.
  • Support individuals by developing and maintaining good communication with people accessing the program to ensure that their strengths, goals, and preferences as individuals are met.
  • Connect people to relevant opportunities and services within their community to achieve their goals.
  • Develop positive working relationships with key health and social care workers, including care navigators, GPs, and neighbourhood enhanced care teams.
  • Develop and maintain effective working relationships with key relevant community-based service providers to ensure effective and smooth onward referrals, including other local voluntary, community, and social enterprise organizations.
  • Build up knowledge of what opportunities and services are available in the local and wider community, and assist individuals to access through attending with them or providing information on the means to do so.
  • Monitor and record key information on the Upshot system (and ILR folders where appropriate) regarding individual’s participation, including tracking (client journey) their experience and outcomes and provide timely feedback to referral partners.
  • Support and assist with the monitoring and evaluation of the program, including producing relevant monitoring reports as well as collecting broader qualitative and outcome data from case studies, focus groups and interviews to understand how or why the delivery approach is impacting on people and the local community.

NOTE: Cedarwood Trust provides front line services and recognises the need to respond flexibly to changing demands and circumstances. Whilst this job description provides a summary of the post, this may need to be adapted or adjusted to meet changing circumstances.

​If you are interested in this role, please email for an application pack and the closing date for applications is the 7th July 2023.